7u7bet Privacy Policy
Your personal information is of the highest importance to us. This policy describes in detail how 7u7bet collects, uses, and keeps your information secure.
This Privacy Policy ("Policy") is established by the organization operating the 7u7bet platform and applies to all users of our website 7u7bet.cam. This policy has been prepared in accordance with the data protection standards applicable in Bangladesh.
When you register on our platform, log in, or use any of our services, you are considered to have voluntarily agreed to this Privacy Policy. If you disagree with any condition of this policy, please refrain from using our services and contact our support team.
7u7bet fully respects the privacy of its users. We commit that your personal information will never be sold to third parties and will only be used for the purposes stated in this policy.
SSL Encryption
All data is secured with the highest level of encryption.
Data Protection
Your data is never sold to third parties.
User Rights
Request to review or delete your information at any time.
Transparency
What information is collected is disclosed with complete transparency.
1. What Types of Information We Collect
7u7bet collects various types of information in order to provide you with the best possible service. Below is a detailed breakdown of the categories of information we collect.
1.1 Registration and Identity Information
Information you provide when creating an account:
- Full name
- Date of birth (for age verification — minimum 21 years)
- Email address
- Mobile number
- National ID number (for KYC verification)
- Username and password
1.2 Financial Transaction Information
Information collected during deposits and withdrawals:
- bKash / Nagad / Rocket / Upay account number
- Bank account details (where applicable)
- Transaction amount and time
- Transaction reference number
- Deposit and withdrawal history
1.3 Technical and Device Information
Information collected automatically when you use our site:
- IP address
- Device type and operating system
- Browser version
- Cookies and session data
- Site usage logs and activity history
1.4 Gaming Activity Information
To improve your gaming experience and ensure responsible gaming:
- Play history and results
- Bet amounts and duration
- Preferred game categories
- Bonus and reward usage information
- VIP program progress
2. How We Use Your Information
Collected information is used only for specific and legitimate purposes. We never misuse your information.
2.1 Primary Purposes of Use
- Creating and managing accounts
- Processing financial transactions
- Verifying age and identity (KYC)
- Preventing fraud and deception
- Providing customer service
- Awarding bonuses and rewards
- Maintaining site security
- Meeting legal obligations
- Managing responsible gaming programs
- Resolving technical issues
2.2 Communication and Marketing Use
With your consent, we may use your contact information to notify you about: new promotions and bonus offers, important platform updates, system maintenance notices, and security alerts. You may opt out of marketing communications at any time.
2.3 Analytical and Developmental Use
We analyze user data to generate aggregate and anonymous statistics. This analysis helps us improve site performance, plan new features, and enrich your gaming experience. Personally identifiable information is kept separate in this process.
3. Sharing Information with Third Parties
7u7bet never sells your personal information. However, information may be shared with trusted third parties in limited and specific circumstances.
3.1 Payment Processors
Necessary transaction information is shared with payment providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions. This information is used solely to verify and complete transactions.
3.2 Law Enforcement Agencies
If a government or law enforcement agency issues a lawful order or directive in accordance with applicable law in Bangladesh, we will be obligated to provide the relevant information. In such situations, we will only provide information that is legally required.
3.3 Technology Service Providers
Trusted technology partners may be granted limited access to information for the technical operation of the site. These partners are bound by confidentiality agreements and cannot use your information independently.
3.4 Commitment to Non-Disclosure
Except in the limited cases described above, 7u7bet does not sell, rent, or transfer any of your personal information to any third party. Information is not shared with advertisers or marketing agencies. We give your privacy the highest priority.
4. Cookies and Tracking Technology
4.1 What Cookies Are and How We Use Them
Cookies are small text files stored on your device. 7u7bet uses cookies for the following purposes:
- Essential cookies: To maintain core site functionality (login sessions, security tokens).
- Performance cookies: To monitor site speed and performance.
- Preference cookies: To remember your language and display preferences.
- Analytics cookies: To analyze site usage patterns.
4.2 Cookie Controls
You can block or delete cookies at any time by changing your browser settings. Please note that disabling essential cookies may prevent some important site features from working. Detailed instructions for managing cookies can be found in your browser's help section.
5. Data Storage and Security
5.1 Data Retention Period
We retain your personal information only for as long as necessary. In general:
- All information is retained while your account is active.
- After account closure, financial information may be retained for up to 5 years due to legal obligations.
- Security logs are retained for a limited period as part of protective measures.
5.2 Data Security Measures
The technical and organizational measures we have taken to protect your information:
- 256-bit SSL/TLS encryption — applied to all data transfers.
- Password hashing and secure storage.
- Regular security audits of servers.
- Limited staff data access (Need-to-Know policy).
- Two-Factor Authentication support.
5.3 Steps in the Event of a Data Breach
If an unexpected security incident occurs and there is a risk that your information has been compromised, we will notify you as quickly as possible. We will also take all necessary steps to contain and remediate the damage.
6. Your Rights and Controls
As a user of 7u7bet, you have certain important rights over your own personal information.
Right to Access
You may request at any time to know what information we hold about you. We will provide that information within a reasonable timeframe.
Right to Rectification
If any of your information is incomplete or incorrect, you may request a correction. Some information can also be updated directly from your account settings.
Right to Erasure
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a minimum period due to legal obligations.
Right to Restrict Processing
You may request to limit or stop the processing of your information in certain circumstances. In particular, you may opt out of marketing communications at any time.
Right to Data Portability
You may request to receive information about yourself in a structured, easily readable format. To exercise this right, please contact our support team.
Right to Withdraw Consent
Where you have given consent to the processing of your information, you may withdraw that consent at any time. Withdrawal of consent does not invalidate processing that took place before the withdrawal.
6.1 How to Exercise Your Rights
To exercise any of the rights listed above, contact our support team via live chat or by email at: [email protected] — we will endeavor to respond to your request within 30 business days of receipt.
7. Protection of Minors
7.1 Age Verification Policy
7u7bet provides services only to individuals aged 21 or older. We never intentionally collect personal information from anyone under the age of 21. A strict age verification process is in place at the time of registration.
If we learn that a minor has registered on our platform, we will immediately close that account and delete all related information. Parents and guardians are urged to use appropriate parental controls on their children's devices.
8. Changes and Updates to This Policy
8.1 Process for Policy Changes
7u7bet reserves the right to update or revise this privacy policy at any time. For any significant changes, we will notify you in the following ways:
- By updating the "Last Updated" date at the top of this page.
- By sending a notification of the changes to your registered email.
- By displaying a special notice on the site.
If you continue to use our services after the revised policy has been published, that will be considered your acceptance of the new policy. We therefore recommend reviewing this page regularly.
9. Contact Us
If you have any questions, comments, or concerns about this privacy policy, feel free to contact us.
Privacy-Related Contact
Live Chat: 24/7 support in Bengali
Email: [email protected]
We typically respond to emails within 24–48 hours.
9.1 Related Policies & Guidelines
Please also read our other policies alongside this privacy policy. Together, all policies form the overall framework of your experience at 7u7bet:
- Terms & Conditions — The general terms for using our services.
- Responsible Gaming Guidelines — Advice for healthy gaming habits.
- Frequently Asked Questions (FAQ) — Answers to common questions.